This card, combined with the Voice Processor Unit card (4 circuits)(VB-44160), provides basic Automatic Call Distribution functions. MIS (Management Information System) reports can be output from the RS232C port of the ACD card. The reports can be printed out by connecting a printer to the RS232C port. However, a PC and printer cannot be simultaneously connected to the RS232C (the RS232C cable must be used exclusively for one connection).

More Information:

• Only one Built-In ACD can be installed in flexible slot 4 or 5.