> Telephones  > Phone Devices  > Headsets  > Conference Phones  > Phone Systems  > PBX Phones & Parts  > Computer Equipment  DEPARTMENTS TELEPHONES PHONE DEVICES HEADSETS CONFERENCE PHONES PHONE SYSTEMS PBX PHONES & PARTS COMPUTER EQUIPMENT GPS & TRACKING CONSUMER ELECTRONICS HUNTING & OUTDOOR SPORTS SURVEILLANCE & SECURITY TOYS & GAMES SHOPPING CART » Forum - ask an expert   Returns Home > Returns   RETURNS INFO >> Defective Items: If you received the item damaged or defective or the item becomes defective, please contact the manufacturer to have this item repaired or replaced. You can find warranty information, including where to register and redeem your warranty, with the product manual that came with the item or within the manufacturer packaging.( see the FAQ >> ) Refunds: You will need to ship the unit back to our warehouse. ( see the FAQ >> ) Other Items Under Warranty: Please contact the manufacturer of your warrantied item or, if you purchased an extended warranty, please contact the warrantor > find your manufacturer's contact info > Returns Policies > Returns FAQ   STEPS TO RETURN >> 1.) Fill out our returns form below. 2.) We will email you full return instructions by the end of the next business day.   NOTE: the return shipping address varies by product, so please do not ship to any address other than the one we provide you. 3.) Replacements: In some cases the manufacturer might ask us to replace defective items for them within 30 days of the customer receiving the item. If eValueZone.com replaces the defective item, please understand that you are responsible for the shipping costs to return the defective item to us. We will pay to get the replacement to you (using standard shipping). Replacements will only be sent once the defective return is received. Refunds: Once we have received and processed your return we will issue you a credit (may take up to 25 days). » Please read our applicable Returns Policies before sending this form out. Returns Form   Contact Info Name: * Company Name:   Address: *   City: * State: * Zip: * Phone: * Fax:   Email Address: *   Return Info Refund Replacement Order Number: * Item Code * or Description:   Reason for Return: * ------- Select a reason ------- Product was clearly damaged during shipment Product is defective (and Manufacturer said contact eValueZone.com) I found better prices elsewhere. Item was not received by estimated delivery date. Product is missing parts/accessories. Product is not fully compatible with my existing system. I ordered the wrong item from eValueZone.com. Product performance/quality is not up to my expectations. I just don't want it anymore. If defective or * damaged, what's wrong   with the product:   * - required fields Customers who submit this form have been complaining about not receiving Return instructions. If you don't get a reply in 24 hours, simply call us and we will fax you the instructions. Please check your SPAM folder for our emailed return instructions or check your inbox again. Most of the time customers overlook it in their crowded Inbox or it was erroneously sent to the SPAM folder by their email software. NEC DTP-16D-1 Display Phone (Black/Refurbished) Price: $42.50 Inter-Tel Axxess 550.4400 Speaker Display Phone (Charcoal/Refurbished) Price: $29.00 Mitel Superset 4025 9132-025-202 Backlit Display Speaker Phone (Dark Grey/Refurbished) Price: $39.00 Toshiba DKT-2020SD Speaker Display Phone (Charcoal/Refurbished) Price: $37.99 NEC 590021 DTP-8D-1 Speaker Display Phone (Black/Refurbished) Price: $29.88 Avaya Partner Eurostyle 18D 3158-07 Display Phone (Black/Refurbished) Price: $60.99 About Us | Affiliates | Web Articles | Policies | Returns | Contact Us eValueZone.com is operated by Startechtel.com, Inc. and uses powerful merchant technology. Shop in confidence knowing that your personal information is secured by industry standard 128-bit SSL security. Copyright © Startechtel.com, Inc. 2006-2024. All Rights Reserved.