Viking Automated Call Attendant The VK-ACA-1A answers on the first ring and provides a greeting and directory of up to 10 departments which can be reached by touching a single digit. The announcement can be interrupted any time. Works great on Panasonic 308, 616 and 1232. 1 Port unit. Stack as many units as you need for higher trunk capacity.
Applications:
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Increase call capacity without adding staff
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Operator back-up during high-traffic hours.
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Use as the first level of a multi-level announcer with additional ACA-1A's.
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Compatible with many phone systems.
Key Features:
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Non-volatile E2 memory - no batteries required for memory retention during power failures.
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Remote or local recording.
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Bilingual capabilities - allows menu selection in two languages.
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Programmable ring delay.
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Professionally greets and processes calls.
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Compatible with Centrex, PBX, Hybrid Key and many electronic key systems with OPX or single line station capabilities.
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Stores up to (9) 16 digit speed dial numbers and (1) 32 digit number.
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Processes approximately four calls per minute (stack as many units as necessary for larger capacity).
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Record announcements with a standard carbon handset or tape player.
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Separate announcements for greeting/menu selection, confirmation and busy extension.
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Blocks 8+ and 9+ dialing Touch Tone interruptible announcement.
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Default speed dial position for non Touch Tone phones.
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CPC detection.
Specifications:
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Power: 120V AC/12V DC 500mA, UL listed adapter provided.
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Shipping Weight: 1.0 Kg (2.2 lbs.)
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Environmental: 0° C to 32° C (32° F to 90° F) with 5% to 95% non-condensing humidity
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Hook Switch Flash: 512 ms ± 50 milliseconds
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Busy Detect Cadence: 200ms - 300ms or 450ms - 550ms on/off
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Speed Dial Timing: 120ms on/off (typical) - normal, 60ms on/off (typical) - fast
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Answer Message Default Time-out: 6 seconds
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Busy Message Default Time-out: 2.5 seconds
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Message Length: 1 minute
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Sampling Rate: 64K (equivalent)
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Connections: (1) RJ11 jack, (1) 3.5mm (1/8") tape jack, (1) modular handset jack
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